FAQ

DO WE USE REAL LEATHER OR FAKE LEATHER IN YOUR JACKET?

We use Real Leather for your jacket. Our leather jackets are made from a variety of animal hides, the most popular choice for heavy-duty jackets is cowhide but buffalo and horse are also used. Lightweight leather jackets are usually made using hides from sheep, lamb, or goats, although more exotic leathers, such as kangaroo are also used.

DO WE CHARGE FOR SHIPPING?

No, We don't. We provide Worldwide Free Shipping.

DO WE MADE CUSTOMIZED JACKET?

The Jacket Seller is the best place to explore your options, navigate what your custom jacket should do for you, and enjoy the process of creatively personalizing your custom logo jacket that speaks well of your brand, story, and message. We are a leading custom jacket maker offering unlimited options with countless ideas just waiting to help you achieve custom jackets that reflect your creative imagination. With a strong focus on that one should be deprived of the joy of getting a unique jacket built from scratch, our custom jacket no minimum or maximum quantity ideology ensures that everyone can create the firm jacket of their dream, be it an individual, a small team, or corporate firms. Just get in touch with us to begin your bespoke journey.

DO I HAVE TO PAY EXTRA MONEY FOR CUSTOM SIZE JACKET?

Yes we are charging extra money for custom size jacket because we have to measure each and everything we have to make sure that everything is as per the expectation It takes time and efforts too.

Do I need to open an account in order to shop with you?

No, you don’t need to. You can make purchases and check out as a guest everytime.

However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal particulars.

How do I order?

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Can I amend and cancel my order?

To cancel your order, simply send an email to thejacketseller@gmail.com within 12 hours of placing the order.

I have a discount code, how can I use it?

Proceed to checkout Look for a field or box labeled "discount code," "promo code," "coupon code," or something similar Enter the discount code into that field or box Click or tap the "apply" or "submit" button to apply the discount code.

How will I know if my order is confirmed?

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

I have problems adding items to my shopping cart?

You will be able to add the items as long as it is available. There could be an instance where the item is in someone else’s shopping cart hence the status of the items is reflected as “Temporarily Unavailable”.